JHL Solitaire Gading Serpong
What Guests Say
new, clean, nicely decorated, very comfortable bed, spacious room, reasonable price, very helpful staff, amazing breakfast buffet which can make you full until afternoon. the foods in hotel restaurants also taste good.
Nuanpan
March 2024
Very clean, bed was comfy, kudos to the staff... they are professional, friendly, attentive, always ready to help. Breakfast spread was good, only something to improve is the placement of small plates, spoons, bowls must be according to the placement of the dishes. I came to the dessert section, no small bowls or plates available which makes me have to walk all the way to get it from another section, there was no small spoons on sight at the muesly yogurt section which was already scooped into the small glasses. However, overall experience was pleasant and enjoyable.
Wandy
December 2023
During our stay from August 24th to August 26th, 2023, my wife and I were treated to an exceptional experience. Mr. Vivek Kumar and his team's attentive to service and thoughtful gestures truly appreciate it. A personalized welcome note and gift greeted us upon arrival, made us feel at home and appreciated as guests. My sincere thanks to the entire team at JHL Solitaire Gading Serpong for making our stay truly special. We eagerly look forward to our next visit to create more wonderful memories.
Arthur
August 2023
The staffs really helpful and responsive. Robot presence and face painting during breakfast was really helpful to keep kids entertain. The food variety during breakfast also excellent. They also asking and listening to the customer input and make it better in the next day. The amenities also excellent. Aside from regular drinks, They give free snacks and soft drinks in room fridge, the premier room one even already have bath tub that provided with salt bath and bath bomb, in which I just found the availability of it here. As quite a new hotel, even the toilet was upgraded with automatic heated toilet just like in Japan. Really
Thias
June 2023
The room was spacious, nearby local food stall and also shopping mall. The staffs were attentive and prompt, they cleaned the place regularly and it can be seen from the immaculate cleanliness in their public facilities.
Natania
March 2024
Access to the hotel location is great The room is clean and comfortable. Also, complimentary fruit, and snacks in the room are excellent. I also like aroma therapy of shampoo and bath gel available in the bathroom. The breakfast has a variety of food, including egg station, salad and fruit
Lucky
June 2024
1st impression, The hotel have a pleasant perfume since we arrived at the lobby and during our stays. The room was spacious and my daughter loved the bath bomb provided for the bathtub. All staffs were very and friendly. Highlights of the stay was the breakfast buffet, Acquaree Spa for kids and Acqua Spa for mommy which equipped with very nice jacuzzi. Looking forward for our next staycation at the hotel.
Rinna
December 2023
Very Nice Hotel, Clean, Nice staff, vast variant of breakfast. Superb.
Dan's
March 2024
It was a super nice stay. The bed was comfortable and staying at higher room gave me a nice view of the surrounding area. Service was good and there was afternoon tea and cookies offered to the guests. They also have advanced service by utilizing robots, such as moving robot for desinfection at the lobby area as well as moving robot which offers appetizers at the breakfast restaurant.
Mega
September 2022
Staff are friendly, service is good, facility is good, good variety at breakfast, diner at the hotel was good too. Hotel and room is well-maintained.
Peen
April 2024
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